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© 2017 The Genie Company
One Door Drive P.O. Box 67 Mt. Hope, OH 44660
Find manuals, warranties, and programming inistructions for all Genie garage door openers and accessories.
Once you have decided to go with the Genie brand, these factors will help you determine
the garage door opener that is right for you:
For additional assistance in choosing the right opener for your door, consult your closest Genie Dealer or Retail outlet.
Because The Genie Company has been making garage door openers for more than half a century, we can offer expert advice about selecting and installing your new garage door opener. For help selecting a Genie garage door opener, first determine if you need do-it-yourself or professional installation. If you’re unsure about the type of installation you need, we can help.
Monday – Friday: 9:00 a.m. – 8:00 p.m. EST
Saturday: 10:00 a.m. – 6:00 p.m. EST
Your garage door opener is an important home appliance that will get daily use for many years to come. Six factors to consider when making this important product purchase are safety, power, drive type, speed, compatibility and accessories. (These factors are described in questions 4–9 below.)
Your garage door is the largest and one of the heaviest moving objects in your home. That means the features designed to enhance your door’s opening and closing are important considerations for your family’s safety. At The Genie Company, we believe that safety depends on two things — the safety features incorporated into the opener system and the reliability of the opener itself.
The amount of power needed for your opener is determined by the size, construction and weight of your garage door.
Garage door openers are powered by alternating-current (AC) or direct-current (DC) motors. DC motors are a newer technology, and provide some benefits over AC motors: quiet, smooth operation; soft starting and stopping; and lighter weight for easier installation. Since DC motors are not measured in horsepower like AC motors and their power cannot be directly compared, Genie has developed a comparison rating system for DC openers to help compare them with AC openers. The Horsepower Comparable (HPc) rating indicates that the DC opener meets or exceeds Genie’s lifting-force specifications for a horsepower rating. The HPc ratings do not denote equivalency, but instead are a basis for garage door opener comparisons.
Your local Genie retailer or Professional Dealer can help you choose the right garage door opener for your garage door.
Direct Drive Screw
The direct drive screw opener is another innovation in a long list of other industry firsts from Genie. This premium garage door opener features a solid-steel direct drive for increased strength and unmatched durability. With no belts, chains or gears that wear out, screw-drive openers feature simplistic, yet strong designs. For example, the motor shaft connects to a direct-drive system with no gearing to decrease or artificially enhance the amount of torque provided by the motor.
With proper periodic maintenance, belt units offer years of trouble-free service. Belt drives are ultra quiet because they are smooth and have no metal-on-metal contact in the rail.
Chain-drive garage door openers are among the most affordable in the industry. They feature a rugged, time-tested design that is durable and long-lasting.
Most Genie garage door openers operate at a variety of speeds ranging from 6 inches per second to 12 inches per second opening speed. If faster opening is important to you, we recommend our TriloG® 1500, which opens twice as fast as most garage door openers on the market. With opening speeds up to 12 inches per second, TriloG 1500 is also quiet, thanks to its near-silent, direct-current (DC) motor and soft-start/stop actions.
Compatibility should not be a problem with Genie garage door openers. We have been developing and producing garage door openers for more than half a century. Note that some doors may require specific hardware for connecting an opener and to avoid voiding the product warranty. Please review your owner's manual and instructions for any manufacturer's requirements. All Genie openers are manufactured to meet our standards, and they are warranted to meet our criteria for high-quality, long-lasting performance.
If you want the added convenience and simplicity of a complete garage-door system, add a time-saving accessory or security enhancement to your Genie package. We offer a variety of accessories for do-it-yourself products, as well as for doors and openers installed by our Genie Professional Dealers.
Genie accessories and product add-ons include:
With the obsolescence of the basic incandescent light bulb, it has come to Genie's attention that there are certain brands or types of LED bulbs that can cause interference with the radio signals. These LED bulbs can have an effect on the operation of nearby devices, such as affecting the transmitter range for remote operation of a garage door opener.
To solve the issue, Genie has developed its own LED light bulb, designed specifically for almost any brand of garage door opener. It either eliminates or greatly reduces the issue of weakened remote signal to your opener that common LED bulbs can cause. It also has the added advantage of being shatter & vibration resistant. Learn more about the Genie LED Light Bulb for Garage Door Openers, including where to buy.
For other brands of light bulbs, Genie has conducted tests with many LED replacement bulbs. The LED bulbs listed here showed minimal radio frequency impact when compared to other brands of LED bulbs tested. Other LED bulb models may work but the effect on your garage door opener remote could vary.
For expert advice, contact your local Genie Professional Dealer.