With more than half a century of garage door opener experience, Genie’s technical support experts are skilled at answering your questions. Get in touch.
Customer Support
FAQs
How can I get technical support
for my Genie garage door opener products?
If your opener is made before 1993, please click here for important information.
Genie has been manufacturing garage-door products for more than half a century, which means
we can offer you expert advice about selecting, installing, maintaining and troubleshooting your new opener.
How to get expert advice:
- Contact your local Genie Professional Dealer.
- Use our online Customer Service form to request information
- Send us an email
- Call Genie Customer service: 1-800-35-GENIE (1-800-354-3643.)
Monday – Friday: 9:00 a.m. – 8:00 p.m. EST
Saturday: 10:00 a.m. – 6:00 p.m. EST